FAQ
Frequently Asked Questions
Find answers to common questions about RICE CRAFT products and services.
Products
Learn about RICE CRAFT products and ingredients.
RICE CRAFT is an authentic Thai rice cooking paste that transforms ordinary rice into a delicious meal. Simply add it to your rice cooker with rice and water, press cook, and enjoy fragrant, flavourful rice.
RICE CRAFT currently offers 4 flavours: Hainanese Chicken Rice, Chicken Biryani, Garlic Butter Rice, and Holy Basil Rice. Each flavour has its own unique character, made from high-quality ingredients.
All RICE CRAFT products are preservative-free. We use natural ingredients and standardized production processes to maintain freshness and great taste.
Shipping
Information about shipping and delivery fees.
Delivery typically takes 1-2 business days for Bangkok and surrounding areas, and 2-5 business days for other provinces, depending on location and shipping carrier.
Shipping fees depend on order weight and delivery area. The fee will be calculated automatically when you enter your address during checkout. Free shipping promotions may be available for minimum order amounts.
Storage
How to properly store your products.
Store RICE CRAFT in a cool, dry place away from direct sunlight. Once opened, use the entire contents in one go. If storing, seal the pouch tightly and refrigerate.
RICE CRAFT products have a shelf life of approximately 12 months from the production date (see date on pouch) when stored properly and unopened.
Ordering
How to place an order and make payments.
You can order directly through our website (under development) or via our LINE Official Account: @RiceCraftFoods and Facebook Page: RiceCraftFoods.
We accept bank transfers, credit/debit cards, and mobile banking app payments. Account details will be provided during the checkout process.
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